Find your answers here

How long does shipping take?

Shipping times depend on your location and the selected delivery option. Typically, orders are delivered within 5-10 business days. You’ll receive a tracking number once your order is shipped.

Do you ship internationally?

Yes, we ship to multiple countries worldwide. International shipping times and costs may vary depending on your location. Please check our shipping policy for more details.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and other secure online payment methods. For more details, check the payment options during checkout.

How do I use the heated products?

Our heated products come with clear instructions. Simply connect them to a power source, adjust the heat settings, and enjoy the warmth. If you have any questions, refer to the user manual included with your product.

Can I return or exchange a product?

Yes, we offer a 14-day return and exchange policy. If you’re not satisfied with your purchase, please contact our support team to initiate the process.

Couldn't find your answer?

We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.